At parionthavex, we understand that your privacy matters. This policy explains how we collect, use, store, and protect your personal information when you visit our website, enroll in our banking services education programs, or interact with our team.

We're committed to transparency about our data practices and ensuring you have control over your personal information. This privacy policy complies with Australian Privacy Principles under the Privacy Act 1988 and reflects our dedication to maintaining the highest standards of data protection.

We collect different types of information to provide and improve our educational services:

Personal Information You Provide

• Contact details including name, email address, phone number, and mailing address
• Professional information such as job title, company, and industry experience
• Educational background and learning preferences
• Payment information when enrolling in courses (processed securely through third-party providers)
• Communications you send us, including feedback and support requests

Information Collected Automatically

• Website usage data including pages visited, time spent, and navigation patterns
• Device information such as browser type, operating system, and screen resolution
• IP address and general location information (city/state level)
• Cookies and similar tracking technologies for website functionality

We only collect information that's necessary for providing our services or as required by law. You can choose not to provide certain information, though this might limit your access to some features or services.

Your personal information helps us deliver quality educational experiences and maintain our services. Here's how we use the information we collect:

• Provide educational services including course delivery, webinars, and personalized learning recommendations
• Process enrollments and manage your account and learning progress
• Communicate with you about courses, updates, and relevant educational opportunities
• Respond to your inquiries and provide customer support
• Improve our website and educational content based on usage patterns and feedback
• Comply with legal obligations and protect against fraud or security threats
• Conduct research and analysis to enhance our educational programs

We don't use your personal information for automated decision-making that would significantly impact you. All major decisions about your educational journey involve human review and your direct input.

We're selective about when and how we share your information. We never sell your personal data, and we only share it in these specific circumstances:

Service Providers

We work with trusted third-party providers who help us deliver our services, including payment processors, email marketing platforms, and cloud hosting providers. These partners are contractually required to protect your information and can only use it for the specific services they provide to us.

Legal Requirements

We may disclose your information when required by law, in response to valid legal requests from authorities, or to protect our rights and the safety of our users and staff.

Business Transfers

In the unlikely event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business. You would be notified of any such change and your rights regarding your personal information.

We maintain written agreements with all service providers that handle your personal information, ensuring they meet the same privacy standards we uphold.

Protecting your personal information is a top priority. We implement multiple layers of security to safeguard your data:

• Industry-standard encryption for data transmission and storage
• Secure server infrastructure with regular security updates and monitoring
• Access controls ensuring only authorized personnel can access personal information
• Regular security audits and vulnerability assessments
• Staff training on privacy and security best practices
• Incident response procedures for addressing potential security breaches

In the unlikely event of a data breach that could result in serious harm, we'll notify affected individuals and relevant authorities as required by Australian privacy laws, typically within 72 hours of becoming aware of the breach.

Under Australian privacy law, you have several rights regarding your personal information. Here's what you can do:

Access and Correction

You can request access to the personal information we hold about you and ask us to correct any inaccurate or outdated information. We'll respond to access requests within 30 days and provide information in a commonly used format.

Data Portability

You can request a copy of your personal information in a structured, machine-readable format, making it easier to transfer to another service provider if you choose.

Deletion and Restriction

You can request deletion of your personal information, subject to legal requirements for record-keeping. You can also ask us to restrict processing of your information in certain circumstances.

Marketing Communications

You can opt out of marketing communications at any time by clicking unsubscribe links in emails or contacting us directly. This won't affect transactional communications about your courses or account.

To exercise any of these rights, please contact us using the information provided at the end of this policy. We may need to verify your identity before processing requests to protect your privacy.

We keep your personal information only as long as necessary for the purposes we collected it, or as required by law:

• Active account information is retained while your account remains active and for 3 years after account closure
• Course records and certificates are maintained for 7 years to support ongoing professional development
• Financial records are kept for 7 years as required by Australian taxation and business laws
• Marketing communications data is retained until you unsubscribe or for 2 years since last engagement
• Website analytics data is aggregated and anonymized after 26 months

When information is no longer needed, we securely delete or anonymize it using industry-standard data destruction methods. Some information may be retained in anonymized form for statistical purposes or service improvement.

Our website uses cookies and similar technologies to enhance your experience and help us understand how our site is used:

Essential Cookies

These cookies are necessary for website functionality, including maintaining your login status and remembering your preferences during your visit.

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website, helping us improve content and user experience. This data is aggregated and doesn't identify individual users.

Marketing Cookies

With your consent, we use marketing cookies to show you relevant content and track the effectiveness of our educational programs and communications.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality, but won't prevent you from accessing our main educational content.

While we primarily store your information in Australia, some of our service providers may process data internationally. When this occurs:

• We ensure appropriate safeguards are in place to protect your information
• We use providers that comply with international data protection standards
• Contractual agreements require the same level of protection as Australian privacy laws
• Data transfers occur only when necessary for service delivery

Countries where your data might be processed include the United States (for cloud services) and the European Union (for certain analytics tools). We regularly review our international partners to ensure ongoing compliance with privacy requirements.

We may update this privacy policy from time to time to reflect changes in our practices, services, or legal requirements. When we make changes:

• We'll post the updated policy on our website with a new effective date
• Significant changes will be communicated via email to registered users
• Previous versions will be archived and available upon request
• Changes take effect 30 days after posting unless immediate compliance is required by law

We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after changes take effect constitutes acceptance of the updated policy.